Customer Service Representative

Business Type: Administrative
Salary Range: Based on Experience
Location: New Haven, CT Area
Hours: Full Time
Status: Temp to Hire

Job Description

PRIMARY RESPONSIBILITIES
Seeking an experienced customer service representative. This customer service position requires outstanding customer service skills, excellent communication abilities (verbal and written) and attention to detail. The customer service team will provide daily support in the contact center, coordinating service for our clients and their customers.

ESSENTIAL RESPONSIBILITIES
• Build trusted customer relationships with clients
• Serve as the first point of contact for all general inquires
• Provide callers with requested information
• Answer inquiries from shippers and recipients
• Communicate customer service ideas and/or issues with the sales team
• Additional duties as assigned

COMPANY EXPECTATIONS

• Must have flexibility
• Strong communication skills, written and verbal
• Ability to multitask in a fast-paced environment
• Must have high energy
• Ability to problem solve and deliver exceptional customer service

REQUIREMENTS
• High School diploma or equivalent
• Experience in a customer service call center is a plus
• Proficient in Microsoft Office suite

Staff

  • Brandon Foster

REITMAN PERSONNEL SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER.

All inquiries are held in strict confidence. If you or someone you know is interested in this position, please contact our office.

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